FAQs
FREQUENTLY ASKED QUESTIONS
What is your return policy?
We offer a 14-day return policy for unused items in their original packaging and with all tags attached.
Do you offer free shipping?
Yes, we offer free shipping.
How long does delivery take?
Delivery takes up to 12 days, depending on your location.
What payment methods do you accept?
We accept credit cards, Apple Pay, PayPal and other secure payment methods.
Can I track my order?
Yes, once your order is shipped, you will receive a tracking link via email, or you can check in your account.
Do you offer discounts?
Yes, sign up for our newsletter to get exclusive deals and discounts.
How can I contact customer support?
You can reach us via email at holdyxstore@gmail.com
Are your products environmentally friendly?
Yes, we prioritize sustainable practices in all our offerings.